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Privacy Policy

Effective Date: January 1, 2025

1. Introduction

PicksHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and email address when you create an account
  • Payment information when you activate a pool (processed by Stripe)
  • Pool entries and pick selections
  • Communications you send to us

Automatically Collected Information

When you use our Service, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Usage data and interaction with our Service
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Send you marketing communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • With your consent: We may share your information with your explicit consent
  • Service providers: We share information with vendors who help us provide our Service
  • Legal requirements: We may disclose information if required by law or court order
  • Business transfers: In connection with a merger or acquisition
  • Aggregated data: We may share anonymized, aggregated data that cannot identify you

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the following rights regarding your information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and information
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Cookie preferences: Manage cookie settings in your browser

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze usage and improve our Service
  • Deliver targeted advertisements (with partners)

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

  • Stripe: Payment processing
  • Supabase: Database and authentication
  • Vercel: Hosting and analytics
  • Resend: Email delivery

10. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of your personal information. We do not sell personal information.

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the effective date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@pickshub.com
Address: PicksHub, Inc.
123 Main Street
Wilmington, DE 19801